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FAQS

  • Subscriptions

  • How do I cancel my subscription

    There are absolutely no costs to cancel your subscription and cancelling your subscription is as easy as logging into My Account > Manage Subscription and clicking Action > Cancel.

    After cancelling, re-activating is easy too! Just log into My Account > Manage Subscription and clicking Action > Re-Activate.

  • Can I make changes to my subscription plan

    Certainly, just login to your My Account > My Subscription to make any changes to your future subscription order, like the products in your order, frequency or shipping address.

  • How often do I get charged?

    If you are on a set and forget plan, you will be charged every three months or at the frequency you selected. 

  • About us

  • What does FSC stand for?

    FSC® stands for Forest Stewardship Council®. FSC® certifies forests all over the world to ensure they meet the highest environmental and social standards. Products made with wood and paper from FSC® forests are marked with our 'tick tree' logo. When you see this logo, you can be confident that buying it won't mean harming the world's forests.